Delivery & returns
Delivery options
| Option | Price | Details |
|---|---|---|
| Royal Mail Tracked 48 | £3.95 Free over £75 | 2–3 working days after dispatch |
| Royal Mail Tracked 24 | £5.95 | 1–2 working days after dispatch |
| Collect in person | Free | Free — we’ll arrange a time with you on WhatsApp |
Orders are carefully packed and posted within 1–2 working days of payment.
Outside the UK? Message us on WhatsApp and we’ll quote delivery to your country.
As soon as your order is posted we’ll send you the tracking number on WhatsApp.
Returns & exchanges
If something isn’t right, message us on WhatsApp within 14 days of receiving your order and we’ll arrange an exchange or refund. Pieces must be unworn and returned in their original packaging. For hygiene reasons, earrings can only be returned if they haven’t been worn.
How to return something
- Message us on WhatsApp with your order reference and tell us what you’d like to return.
- We’ll send you the return address and let you know if an exchange is possible.
- Send it back well packaged — we recommend a tracked service, as we can’t be responsible for returns lost in the post.
- Once we receive it, we’ll arrange your exchange or refund your payment to your bank account.
Damaged or wrong item?
We check every piece before it’s packed, but if something arrives damaged or isn’t what you ordered, send us a photo on WhatsApp within 48 hours of delivery and we’ll put it right.